HELP & frequently asked questions
GENERAL
FreeYourLenz is more than a brand—it’s a movement. We blend fashion, art, and culture to create pieces that inspire self-expression, mindfulness, and intentional living. Every drop is designed with purpose, meaning every item you wear tells a story.
We’re proud to represent Roanoke, VA with a Midwest spirit! Every design, stitch, and vision comes from a place of authenticity and community.
Exclusive access to limited edition drops and future Signature Series cut-n-sew pieces.
Private sales and discount codes.
Freebies - birthday giveaways, raffles, and insider perks.
Want the link?? LINK UP! Join #FYLZSociety to get exclusive access (private url) to limited releases, early drops, and insider perks. Text 'FYLZ' to 833-595-2758 and sign up today!
You can also follow us on social media @FreeYourLenz and sign up for our newsletter to never miss a beat.
PRODUCTS & COLLECTIONS
At FreeYourLenz, we’re guided by inspiration, not industry trends or capitalist-driven holidays. Every piece we drop is designed with purpose and intention, not to fit into a marketing schedule. If you’re looking for predictable seasonal releases, you won’t find that here. What you will find is authentic, creativity-driven drops that reflect our vision when the time feels right.
We refuse to dilute our brand and oversaturate the market by producing trending products that don't align with our core principles. This intentional approach reduces our carbon footprint and ensures you receive the freshest, most exclusive piece every monthly.
Yes! We design for expression, not gender. Wear what feels right.
Essentials – Classic best-sellers that are always available. If you’re looking for timeless, everyday pieces, this is your go-to.
Core – Limited-edition monthly drops available exclusively to FYLZ Society Members. Once they’re gone, they’re gone.
Signature – 1-of-1, cut-and-sewn or upcycled pieces. Bespoke, high-quality, and made to make a statement.
You gotta be part of the FYLZ Society! Members get first dibs on our limited Core releases before they sell out. Sign up and secure your spot in the movement.
Select Essential items have customization options, allowing you to choose graphic colors and product styles. Shop MTO (made-to-order) for more details!
Shipping
After you've placed your order and your payment and shipping details have been verified, you will receive an Order Confirmation by email.
FYLZ Essentials are always in stock and ready to go! Expect fast delivery within 3-5 business days after your order is processed. No waiting, no stress—just the essentials you need, delivered straight to your door. Keep creating with purpose, and we’ll handle the rest!
Every pre-sale has its own timeline. The sale start and estimated ship dates will always be listed in the product description—so read up before you cop! Most pre-sales have 2-5 week turnaround.
Since we produce in limited runs with intention, delays can happen, but trust, it's always worth the wait. You'll get a tracking number as soon as your order ships. Stay patient, stay tapped in, and stay FreeYourLenz.
We ship anywhere in the USA! Shipping rates and times vary based on location. We do not ship internationally at this time.
Absolutely. Once your order ships, you'll get a tracking number to follow your package’s journey.
We completely understand that delivery of our one-of-a-kind items sometimes just can’t come fast enough. If you are interested in express delivery, please get in touch with us prior to your order at contact@youremail.com. Please note that all express shipments are subject to a surcharge.